1. Commitment to Privacy
Polarity Grid Interactive ("we", "our", or "us") develops and maintains the mobile puzzle game Polarity Grid. We place paramount importance on safeguarding user privacy, upholding transparency, and adhering strictly to international data governance principles and Apple App Store Review Guidelines.
This Privacy Policy outlines how your information is processed, stored, and protected when interacting with our application and related customer support services.
2. Local Game Progression & Storage
Polarity Grid is fundamentally structured as a client-centric physics puzzle experience:
- Gameplay Records: Your level clearances, 3-star ratings, optimal move counts, Daily Pulse completion streaks, and unlocked Codex archives are stored directly on your physical device using native system storage mechanisms (NSUserDefaults).
- No Mandatory Accounts: The application does not require users to create an account, log in with external social networks, or submit personal identification profiles to access any core puzzle levels.
- Progress Control: Players maintain total sovereignty over their gameplay state. You may reset all level progress and statistics at any time through the in-game Settings modal.
3. Network Communications & Operational Telemetry
While core puzzle solving runs seamlessly on-device, limited and secure network communications are utilized to ensure product stability, legitimate analytics attribution, and customer support delivery:
- Security Protocol: All outgoing network transmissions strictly enforce standard Transport Layer Security (TLS 1.3 / HTTPS) in full compliance with Apple App Transport Security (ATS) standards.
- Attribution & Analytics: In accordance with user consent obtained through Apple's App Tracking Transparency (ATT) framework, anonymized pseudonymous identifiers and gameplay milestone tokens may be transmitted to verified attribution partners (such as Adjust) solely to verify install integrity, campaign performance, and product stability.
- Compliance & Support: When accessing technical support documentation or filing feedback through our in-app portal, minimal technical contextual parameters (such as application version and platform environment) are processed strictly to assist troubleshooting.
4. App Tracking Transparency (ATT) Compliance
On supported iOS versions, Polarity Grid presents Apple's standardized App Tracking Transparency prompt upon initial startup. We fully honor your selection:
- If you decline authorization, tracking identifiers remain completely inaccessible to analytics frameworks, and no cross-contextual tracking is conducted.
- Your choice does not restrict or penalize your gameplay access in any manner; all 30 levels and features remain 100% accessible.
5. Children's Privacy
Polarity Grid is an age-appropriate logic puzzle suitable for general audiences (Age 4+ rating). We do not knowingly solicit, collect, or process personally identifiable information from children under the age of 13 (or under the relevant minimum age in applicable jurisdictions). If you believe that an underage child has submitted personal details through our support portal, please notify us via the support link below for immediate erasure.
6. Inquiries & Data Rights
Depending on your jurisdiction (including GDPR and CCPA), you hold the right to request access, rectification, or deletion of any operational records related to your session.
To avoid unverified automated scraping and ensure secure handling, all privacy inquiries and data requests are handled exclusively through our structured technical support portal. Please visit our Support Terminal to initiate an inquiry or report an issue.