Player Support & Documentation Terminal

Polarity Grid · Support Center

Knowledge base, gameplay FAQ, and direct developer inquiry desk

Frequently Asked Questions

How does the magnetic annihilation mechanism work? +
When a Coral Red positive (+) block collides directly with a Cobalt Blue negative (-) block, they mutually annihilate and clear from the grid. Identical charges (+ and +, or - and -) block each other and cannot occupy the same slot.
Are level records and star progress saved automatically? +
Yes. Level clears, 3-star evaluations, minimal move records, and earned achievement points are immediately saved to your local device storage after each puzzle clearance.
When does the Daily Quantum Pulse puzzle refresh? +
The Daily Pulse puzzle updates automatically at 00:00 local time based on your system calendar date. Completing daily challenges increments your consecutive streak record.
Can I play puzzle levels without an active internet connection? +
All 30 core campaign levels, Daily Pulse puzzles, and the Field Codex are fully playable on your device. Network access is utilized for documentation updates, support feedback, and analytics attribution.

Direct Support Inquiry

Submit technical inquiries, report anomalies, or suggest level designs directly to our development lab:

✓ Support Request Dispatched Successfully

Your inquiry has been cataloged under Reference ID: #PGR-0000. Our engineering team will review your telemetry record promptly.